AI Support Bot
A technical assistant that answers from Solvra Academy, Support, Blog and your account data.
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Browse the support knowledge base before opening a ticket.
FAQs
- Can I use moonoo.ai without marketing experience?
- What can the technical assistant answer?
- What happens when I click Regenerate?
Primeros pasos
- Create visual concepts and marketing assets
- Generate your first marketing strategy
- Ejecutar un análisis de marca
Configuración de marca
- Set brand languages and localization preferences
- Set target audiences and personas
- Define tone, preferred words and forbidden words
Facturación y créditos
- What is the difference between a subscription plan and one-time token packs?
- Can I manage a subscription later?
- Do one-time token packs expire?
Assets creation
- Best practices for campaign asset creation
- Troubleshoot asset creation failures
- Organize and filter the asset library
Billing & Tokens
- How to open a billing support ticket
- Troubleshooting failed checkout or missing PayPal redirect
- Do unused subscription tokens roll over?
Cuenta y espacio de trabajo
- How to prepare your account before generating assets
- How to keep account and workspace data secure
- How to switch between workspaces
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